Enterprise Media Operations Regional Engineer

Meta is seeking an experienced Enterprise Media Operations Regional Engineer to lead Audio/Visual/Video Conferencing services at their Headquarters campus in Menlo Park. This role is crucial within the Enterprise Engineering organization, requiring a blend of technical expertise and superior customer service skills.

The position demands a professional who can thrive in a fast-paced, high-pressure environment while managing complex AV/VC systems and providing white-glove support to C-level executives. The ideal candidate will bring 5+ years of experience in distributed global operations and enterprise-level project management, particularly with video conferencing technologies like Cisco, Polycom, Zoom, and Bluejeans.

Key responsibilities include overseeing contractors and vendors, managing service quality, troubleshooting technical issues, and ensuring seamless communication across teams. The role requires someone who can analyze call quality data, manage escalations effectively, and maintain high service standards while working with cross-functional teams.

The position offers competitive compensation ranging from $47.12/hour to $142,000/year, plus bonus, equity, and benefits. This is an excellent opportunity for a technical professional who combines strong leadership abilities with deep technical knowledge in enterprise media operations. The role provides the chance to work at one of the world's leading technology companies, contributing to the infrastructure that supports Meta's global operations.

Working at Meta's headquarters, you'll be part of a company that's shaping the future of social technology, moving beyond traditional social media into immersive experiences like AR and VR. This role offers the unique opportunity to impact how Meta's leadership team communicates and collaborates across its global organization.