Microsoft's Azure Customer Experience (CXP) team is seeking an Advanced Cloud Engineer (ACE) to join their ACES Strategic team. This role focuses on supporting strategic Azure customers through incident management, problem resolution, and cloud engineering excellence. As an ACE Engineer, you'll be the primary engineering contact for customers, working closely with various teams to deliver world-class support. The position requires expertise in cloud technologies, strong problem-solving abilities, and Korean language proficiency. You'll work in a diverse, inclusive environment that values innovation and customer obsession. The role offers comprehensive benefits, professional growth opportunities, and the chance to impact Microsoft's global cloud infrastructure. This hybrid position allows up to 50% work from home with 0-25% travel requirements.