Microsoft's Azure Customer Experience (CXP) team is seeking a Korean-speaking Azure ACE Engineer to join their ACES Strategic team. This role combines technical expertise with customer support excellence, requiring bilingual proficiency in Korean and English. The position involves working with strategic Azure customers, managing critical cloud infrastructure, and driving technical solutions across Microsoft's cloud platform.
As an Advanced Cloud Engineer, you'll be responsible for supporting customers in Korea and ANZ regions, handling complex technical problems, and ensuring optimal Azure implementation. The role requires deep technical knowledge of cloud computing, including IaaS, PaaS, and various Azure services, combined with strong communication skills to bridge technical and business requirements.
The ideal candidate brings 4+ years of IT experience, with at least 2 years in cloud technologies, and demonstrates expertise in areas such as compute, storage, networking, and data platforms. You'll work in a collaborative environment, partnering with Customer Success Account Managers, Cloud Solution Architects, and Azure engineering teams to deliver world-class support experiences.
This position offers the flexibility of up to 50% work from home, comprehensive benefits, and the opportunity to work with cutting-edge cloud technologies while making a significant impact on Microsoft's global customer base. Join a diverse and inclusive team that's passionate about cloud computing and customer success in the dynamic world of Azure services.