Azure Advanced Cloud Engineer - Customer Focused

Microsoft's Azure Customer Experience (CXP) team is seeking an Azure Advanced Cloud Engineer to join their dynamic organization. This role is integral to Microsoft's cloud engineering support, focusing on delivering exceptional customer experiences and technical solutions. As part of the Azure Customer Experience Engineering team, you'll be responsible for managing complex technical issues, driving customer success, and serving as a bridge between customers and Azure engineering teams.

The position offers a unique blend of technical expertise and customer interaction, requiring strong problem-solving abilities and communication skills. You'll work with cutting-edge cloud technologies while supporting enterprise-level applications and services. The role involves collaborating with various teams, including Customer Success Account Managers, Cloud Solution Architects, and Support Escalation Engineers.

Key aspects of the role include conducting deep technical analysis, providing guidance on Azure implementations, and driving platform improvements based on customer feedback. You'll have the opportunity to work with various Azure services, from core infrastructure to advanced PaaS offerings, while helping shape the future of Microsoft's cloud platform.

The position offers excellent growth opportunities within Microsoft's cloud organization, with exposure to the latest technologies and the chance to impact major enterprise customers directly. With the flexibility of up to 100% remote work, this role provides an ideal balance of work-life integration while being part of Microsoft's mission to empower every person and organization on the planet.