Microsoft's Azure Customer Experience Platform (CXP) team is seeking an Azure Customer Engineer to join their global Azure Engineering Support organization. This role is crucial in transforming Microsoft Cloud customers into fans through engineering-led support experiences. As an Azure Customer Engineer, you'll be the primary support and engineering contact for customers, handling complex technical problems and supporting key Azure projects. The position offers up to 100% remote work with 0-25% travel requirements.
The role combines technical expertise with customer service excellence, requiring you to work closely with field teams and Azure engineering teams. You'll be responsible for proactive customer engagement, strategic project execution, and critical problem resolution in a 24x7x365 global support environment. This position is perfect for customer-obsessed, AI-curious problem-solvers who are passionate about cloud computing and delivering world-class support.
Microsoft offers a comprehensive benefits package including industry-leading healthcare, educational resources, and parental leave. The company is committed to fostering an inclusive work environment and provides opportunities for professional growth and development. This role is ideal for candidates with a background in engineering or computer science who want to make a significant impact in cloud computing while working with cutting-edge technology at one of the world's leading tech companies.