CO+I Edge Critical Environments Field Service Engineer

Microsoft's Cloud Operations & Innovation powers cloud services including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure platform.
$80,000 - $159,600
Cloud
Mid-Level Software Engineer
Remote
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For CO+I Edge Critical Environments Field Service Engineer

Microsoft's Cloud Operations & Innovation (CO+I) division is seeking a Critical Environments Field Service Engineer to join their dynamic team. This role is crucial in maintaining and optimizing Microsoft's vast infrastructure of over 100 datacenters and 1 million servers worldwide. The position offers a unique opportunity to work with cutting-edge technology while supporting services that impact over 1 billion customers and 20 million businesses across 90+ countries.

The role combines technical expertise in data center operations with critical environment management. You'll be responsible for ensuring the reliability and efficiency of Edge datacenter facilities, working closely with landlord partners and engineering teams. The position requires a blend of technical knowledge in mechanical and electrical systems, along with strong project management and communication skills.

This is an excellent opportunity for someone with a background in IT infrastructure or critical environments who wants to make a significant impact at a global scale. Microsoft offers comprehensive benefits, including industry-leading healthcare, educational resources, and competitive compensation. The role provides significant growth potential through Career Rotation Programs and professional certifications.

With up to 100% work-from-home flexibility and Microsoft's commitment to environmental sustainability, this position offers an exciting chance to be at the forefront of cloud infrastructure innovation while maintaining a healthy work-life balance. The role requires 50-75% travel, making it perfect for someone who enjoys a dynamic work environment and hands-on problem-solving in different locations.

Last updated 2 months ago

Responsibilities For CO+I Edge Critical Environments Field Service Engineer

  • Ensures compliance with data center business units and service-level policies
  • Manages CE programs associated with area of responsibility
  • Delivers new Edge Datacenters with partners
  • Maximize Critical Environment availability in conjunction with landlord partners
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment
  • Act as an escalation point for facilities-related issues
  • Coordinate and supervise CE audits and compliance verification
  • Work with regional and global peers to share and build best CE practices

Requirements For CO+I Edge Critical Environments Field Service Engineer

Linux
  • High School Qualification or equivalent AND 2+ years experience supporting IT equipment
  • Must pass Microsoft Cloud Background Check
  • 3+ years experience in Critical Environment infrastructures preferred
  • Bachelor's Degree or Technical College certification in mechanical or electrical engineering preferred
  • Experience working on large scale CE projects
  • Experience with the operation of IT infrastructure

Benefits For CO+I Edge Critical Environments Field Service Engineer

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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