Critical Environment Field Service Engineer
Description For Critical Environment Field Service Engineer
Microsoft's Cloud Operations & Innovation (CO+I) is seeking a Critical Environment Field Service Engineer to join their datacenter operations team. This role is crucial in maintaining and operating Microsoft's vast infrastructure of over 100 datacenters and 1 million servers that support services for more than 1 billion customers worldwide.
The position involves working with critical environment infrastructure, ensuring optimal operational efficiency, and maintaining high availability standards for Microsoft's cloud services. You'll be responsible for overseeing mechanical and electrical equipment operations, implementing safety protocols, and contributing to continuous improvement initiatives.
As a Field Service Engineer, you'll work closely with engineering groups and landlord partners, participate in audit processes, and help develop best practices across the datacenter portfolio. The role requires a strong background in datacenter operations or critical environment facilities, with a focus on both technical expertise and collaborative teamwork.
Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, and work-life balance benefits. The company is committed to environmental sustainability and optimization in datacenter design and operations, making this an opportunity to contribute to meaningful global impact.
The ideal candidate will have experience with critical environment infrastructures, strong technical knowledge, and the ability to work in a fast-paced, collaborative environment. This position offers growth opportunities through Career Rotation Programs, professional certifications, and exposure to cutting-edge cloud infrastructure.
Responsibilities For Critical Environment Field Service Engineer
- Ensures compliance with data center business units and service-level policies
- Manages programs associated with area of responsibility
- Maximize Critical Environment (CE) availability in conjunction with landlord partners
- Oversee day-to-day operations and maintenance of mechanical and electrical equipment
- Reduce high-impact and human-error Critical Environment incidents
- Deliver on cost/energy efficiency initiatives
- Support delivery of Datacenter's Emergency Preparedness and Response plans
- Coordinate and supervise CE audits and compliance verification
- Establish working relationships with Engineering Groups and Landlord partners
- Work with regional and global peers to share best practices
Requirements For Critical Environment Field Service Engineer
- High School Diploma or equivalent AND proven industry experience in datacenter or critical environment facility
- Must pass Microsoft Cloud Background Check
- Experience in Critical Environment infrastructures (UPS, Generator, AHU)
- Bachelor's Degree or Technical College certification in mechanical or electrical engineering preferred
- Experience working on large scale CE projects
- Experience with operation of IT infrastructure (Servers, SANs, Networking)
Benefits For Critical Environment Field Service Engineer
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
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