Critical Environment Field Service Engineer
Description For Critical Environment Field Service Engineer
Microsoft's Cloud Operations & Innovation (CO+I) is seeking a Critical Environment Field Service Engineer to support their massive global infrastructure of over 100 datacenters and 1 million servers. This role is crucial in maintaining and operating the core infrastructure that powers Microsoft's major services including Azure, Office 365, Xbox, and Bing. The position focuses on ensuring datacenter reliability, managing critical environment systems, and implementing safety protocols.
The ideal candidate will have strong experience in datacenter operations, with expertise in mechanical and electrical systems. You'll work with cutting-edge technology while ensuring environmental sustainability and optimization. The role offers significant growth opportunities through Career Rotation Programs, professional certifications, and diversity & inclusion initiatives.
As part of Microsoft's mission to empower every person and organization globally, you'll join a team that serves over 1 billion customers and 20 million businesses across 90+ countries. The position offers competitive compensation, comprehensive benefits, and the opportunity to work with industry-leading technology while contributing to Microsoft's world-class cloud infrastructure.
The role combines technical expertise with operational management, requiring both hands-on experience with critical systems and strong project management skills. You'll collaborate with global teams, participate in emergency response planning, and contribute to continuous improvement initiatives while maintaining Microsoft's high standards for datacenter operations.
Responsibilities For Critical Environment Field Service Engineer
- Ensure compliance with data center policies and service-level agreements
- Manage critical environment programs and operations
- Oversee maintenance of mechanical and electrical equipment
- Support emergency preparedness and response plans
- Coordinate and supervise CE audits and compliance verification
- Manage power/temperature/humidity monitoring and reporting
- Reduce high-impact and human-error Critical Environment incidents
- Work with regional and global peers to share best practices
Requirements For Critical Environment Field Service Engineer
- High School Qualification or equivalent AND 3+ years electrical experience working in Data Center Critical Environment
- Must pass Microsoft Cloud Background Check
- Citizenship verification required
- May require passing CJIS criminal justice information system background check
- Experience working on large scale critical environment projects
- Knowledge of UPS, Generator, AHU systems
Benefits For Critical Environment Field Service Engineer
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
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