Critical Environment Field Service Engineer
Description For Critical Environment Field Service Engineer
Microsoft's Cloud Operations & Innovation (CO+I) division is seeking a Critical Environment Field Service Engineer to join their data center operations team. This role is crucial in maintaining and operating the infrastructure that powers Microsoft's cloud services including Azure, Office 365, Xbox, and more. With over 100 datacenters and 1 million servers globally, this position offers an opportunity to work at scale supporting services for more than 1 billion customers worldwide.
The role combines technical expertise in critical environment systems with operational management, focusing on maintaining optimal efficiency and safety of mechanical and electrical equipment. The position requires strong technical knowledge of data center infrastructure, ability to manage programs, and skills in emergency preparedness and incident reduction.
This is an excellent opportunity for someone with experience in critical environment operations who wants to work with cutting-edge technology at a global scale. The role offers competitive compensation ($100,800 - $195,000), comprehensive benefits, and professional development opportunities. Microsoft's commitment to environmental sustainability and optimization makes this an exciting time to join their data center operations team.
The ideal candidate will have at least 3 years of electrical experience in data center environments, with preferred qualifications including relevant technical degrees and certifications. The role involves some travel (0-25%) and requires passing security screenings. Microsoft offers a collaborative work environment focused on personal and professional growth, with opportunities for career advancement and skill development.
Responsibilities For Critical Environment Field Service Engineer
- Ensure compliance with data center policies and service-level agreements
- Manage critical environment programs and operations
- Oversee maintenance of mechanical and electrical equipment
- Maximize critical environment availability
- Support emergency preparedness and response plans
- Coordinate and supervise CE audits and compliance verification
- Manage power/temperature/humidity monitoring
- Work with regional and global peers to share best practices
- Provide mentorship and contribute to team development
Requirements For Critical Environment Field Service Engineer
- High School Qualification or equivalent AND 3+ years electrical experience working in a Data Center Critical Environment
- Must pass Microsoft Cloud Background Check
- Citizenship verification required
- May require passing CJIS criminal justice information system background check
- Experience working on large scale critical environment projects
- Preferred: Bachelor's or Technical College Degree in relevant field with 8+ years experience
- Preferred certifications: PMP, CDCP
Benefits For Critical Environment Field Service Engineer
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
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