Critical Environment Technician Manager
Description For Critical Environment Technician Manager
Microsoft's Cloud Operations & Innovation (CO+I) division is seeking a Critical Environment Technician Manager to join their world-class data center operations team. This role combines technical leadership with people management, overseeing critical infrastructure that powers Microsoft's global cloud services including Azure, Office 365, and Xbox.
The position requires a skilled professional who can manage both technical systems and team members effectively. You'll be responsible for maintaining and operating complex data center equipment across electrical, mechanical, and control systems while leading a team of technicians. The role involves ensuring 24/7 operational reliability of mission-critical infrastructure, responding to emergencies, and maintaining the highest standards of safety and security.
This is an excellent opportunity for someone with both technical expertise and leadership abilities. You'll work in a dynamic environment that supports Microsoft's massive cloud infrastructure, consisting of over 200 datacenters across 32 countries. The role offers competitive compensation ($74,100 - $165,600) and comprehensive benefits, including healthcare, educational resources, and parental leave.
The ideal candidate will have at least 3 years of mission-critical services experience, strong technical knowledge of data center operations, and the ability to work in a 24/7 operational environment. You'll be joining a company committed to sustainability, innovation, and empowering others to achieve more. This role provides opportunities for professional growth, access to cutting-edge technology, and the chance to be part of Microsoft's global cloud infrastructure team.
Responsibilities For Critical Environment Technician Manager
- Manage and lead team members through modeling, coaching, and caring
- Oversee complex equipment and systems operations across electrical, mechanical, and controls disciplines
- Monitor and maintain critical environment-related facility equipment
- Lead incident response teams and coordinate emergency responses
- Perform and oversee various types of maintenance and repairs
- Coordinate with third-party contractors and vendors
- Develop and review operating procedures and technical documentation
- Ensure safety and security requirements are met
Requirements For Critical Environment Technician Manager
- High School Diploma, GED, or equivalent AND 3+ years mission-critical services work experience
- Ability to work 12-hour shifts, including non-standard business hours
- Must pass Microsoft Cloud Background Check
- Physical requirements including occasional lifting 50lbs, climbing ladders, and prolonged standing
- Normal visual acuity and color vision
Benefits For Critical Environment Technician Manager
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
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