Field Service Engineer (Critical Environment)

Microsoft is a global technology company powering cloud services including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure platform.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cloud

Description For Field Service Engineer (Critical Environment)

Microsoft's Cloud Operations & Innovation (CO+I) division is seeking a Critical Environment Field Service Engineer to join their datacenter operations team. This role is crucial in maintaining and operating Microsoft's vast infrastructure of over 100 datacenters and 1 million servers worldwide, supporting services for more than 1 billion customers and 20 million businesses across 90+ countries. The position focuses on ensuring critical environment availability, managing mechanical and electrical systems, and implementing best practices for datacenter operations. The ideal candidate will have experience in critical environment infrastructures, strong technical background, and ability to work with cross-functional teams. Microsoft offers comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge technology infrastructure. The role involves hands-on technical work, project management, and collaboration with various stakeholders to maintain Microsoft's world-class cloud infrastructure. Environmental sustainability and optimization are key focuses, making this an opportunity to impact global technology infrastructure while working for a leader in cloud services.

Last updated a day ago

Responsibilities For Field Service Engineer (Critical Environment)

  • Ensures compliance with data center business units and service-level policies
  • Maximize Critical Environment (CE) availability in conjunction with landlord partners
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment
  • Reduce high-impact and human-error Critical Environment incidents
  • Support delivery of Datacenter's Emergency Preparedness and Response plans
  • Coordinate and supervise CE audits and compliance verification
  • Ensure routine reporting for Power/Temperature/Relative Humidity and SLA monitoring
  • Establish relationships with Engineering Groups and Landlord partners
  • Work with regional and global peers to share best practices

Requirements For Field Service Engineer (Critical Environment)

Linux
  • High School Diploma or equivalent AND 2+ year(s) industry experience in a datacenter or critical environment facility
  • OR 3+ years industry experience and college course work
  • Must pass Microsoft Cloud background check upon hire and every two years
  • Ability to meet Microsoft, customer and/or government security screening requirements

Benefits For Field Service Engineer (Critical Environment)

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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