Hardware Lab Engineering Program Manager

Microsoft is seeking a highly qualified candidate to join the team as a Lab Hardware engineer. As a Lab Hardware engineer within the Azure SES and Cloud Hardware Infrastructure Engineering (SCHIE) team, you will support innovative projects and apply your expertise in a fast paced & technically driven environment. You will work with a diverse set of teams to ensure that lab operations are optimized and tuned to perform in a complex environment while continuing to scale space, capacity, and capability.

Responsibilities: • Provides detailed project implementation instructions for integration of development systems and/or test configurations into vetted lab environments. • Identifies all material, infrastructure, test equipment, fixtures, and consumable items required to support lab implementation needs for each project request. • Identifies and/or recommends vendors for material needs and submits procurement requests. • Manages lab service requests in support of project implementations, lab maintenance, and equipment calibration needs. • Manages lab capability and capacity planning within defined thresholds. • Provide post project implementation support that includes equipment verification and configuration testing in support of defined project requirements. • Provide guidance for required troubleshooting, maintenance and management of server racks, bench development set-ups, network connectivity, and infrastructure while coordinating user requirements to align with automation capabilities and recommended technical solutions. • Maintain a thorough understanding of all documented processes and procedures. • Drive continuous improvement efforts to meet and support needs inclusive of system operational goals, capacity optimization, and emerging capability needs.

Required Qualifications: • BS/MS degree in Electrical Engineering, Computer Science or equivalent experience. • At least 3 years of experience in lab program management or 5 year technical operations related to Server System architecture that includes server functionality, network requirements and management, mechanical and electrical specification application, software & firmware application, engineering lab or datacenter environments and/or data center operations.

Preferred Qualifications: • Background with system level qualification, validation, I/O interconnect, PCIE high speed data switches or lab management experiences. • Experience or manage lab test equipment e.g. oscilloscopes and have basic knowledge when communicate with engineering team • Good written and verbal communication & organization skills. • Having project management skillset or experience in driving lab improvement/innovation, experience in building the lab is added advantage • Ability to work well independently and on a team. A collaborative spirit and a growth mindset. • Customer and results oriented with attention to quality and details. • Motivated to continuously learn and improve existing solutions.

This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.