MECM Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization is seeking a MECM Technical Support Engineer to join their Customer Service & Support (CSS) team. This role combines technical expertise with customer service, focusing on troubleshooting and resolving complex technical issues. The position offers a hybrid work environment with up to 50% work from home flexibility and requires 0-25% travel. As part of a 17,000+ global workforce, you'll contribute to Microsoft's mission of empowering every person and organization on the planet to achieve more. The role demands strong technical knowledge in systems administration, particularly with Microsoft technologies like SCCM, Intune, and Windows Server. You'll be responsible for handling customer technical issues, participating in knowledge sharing, and contributing to product improvements. The position offers comprehensive benefits and opportunities for professional growth within Microsoft's inclusive culture.