Microsoft's Azure Customer Experience (CXP) team is seeking a Principal Site Reliability Engineer to join their Observability team. This role is crucial in ensuring the reliability and performance of customer applications on Microsoft Azure. The position focuses on implementing Service Level Objectives (SLOs) monitoring solutions for top Azure customers. The ideal candidate will be customer-obsessed and experienced in cloud computing, with expertise in implementing monitoring solutions and managing service level objectives. The role offers a startup-like environment within Microsoft's established cloud platform, emphasizing automation, observability, and proactive monitoring. The team values diversity, inclusion, and empowers members to work authentically while achieving their career goals. This position combines technical expertise with customer engagement, requiring both strong engineering skills and excellent communication abilities. The role involves up to 100% remote work with 0-25% travel, offering comprehensive benefits and the opportunity to impact Microsoft's cloud services at scale.