Microsoft Entra Edge & Quality Services and Programs is seeking a Principal Software Engineer to enhance Quality, Resilience, and Reliability solutions within Microsoft Entra. This role focuses on improving authentication and identity services that underpin Microsoft's core products, including Microsoft 365 and Azure. The position involves advancing change tracking, safe deployment systems, and developing Copilot-assisted incident management solutions. The services handle millions of requests per second, processing hundreds of billions of authentications daily with 99.99% availability targets.
The ideal candidate will lead critical initiatives to improve service reliability, work directly with divisional executives, and drive innovation in incident management and system observability. This role offers the opportunity to impact services used by hundreds of millions of users worldwide while working with cutting-edge technologies and AI-assisted tools.
As a Principal Engineer, you'll collaborate across organizational boundaries, mentor engineering teams, and shape the technical direction of Microsoft's identity infrastructure. The position combines technical leadership with strategic planning, requiring both deep technical expertise and strong communication skills. The role offers competitive compensation, comprehensive benefits, and the chance to work on systems at massive scale while maintaining work-life balance with remote work options.