Microsoft's Azure Customer Experience (CXP) team is seeking a Senior Azure Sovereign Cloud Customer Engineer to join their dynamic team. This role is crucial in Microsoft's fastest-growing business segment, focusing on Government and Sovereign cloud services. The position involves being the primary escalation support and engineering contact for Sovereign Cloud partners, handling complex problem resolution, and driving platform improvements.
The ideal candidate will work in a hybrid environment (up to 50% work from home) in Bucharest, Romania, supporting mission-critical cloud services. They will be responsible for developing deep understanding of partners' solutions, managing escalated support cases, and ensuring high-quality service delivery within a 24x7x365 global support framework.
This role requires extensive experience in cloud computing, with expertise in Azure services, IaaS, PaaS, and data platforms. The successful candidate will need strong technical problem-solving abilities, excellent communication skills, and the ability to work effectively with cross-functional teams.
Microsoft offers an inclusive work environment with a growth mindset culture, comprehensive benefits package, and opportunities for professional development. The role provides a unique opportunity to impact Microsoft's cloud strategy while working with cutting-edge technologies in the sovereign cloud space.
Join Microsoft's Azure CXP team to help transform cloud customers into fans while contributing to the company's mission of empowering every organization to achieve more. This position offers the perfect blend of technical challenge, customer interaction, and strategic importance in Microsoft's cloud services division.