Senior Incident Response Engineer

Microsoft is a global technology company that empowers every person and organization on the planet to achieve more.
Milan, Metropolitan City of Milan, Italy
Security
Senior Software Engineer
Remote
5,000+ Employees
5+ years of experience
Cybersecurity · Enterprise SaaS

Description For Senior Incident Response Engineer

Microsoft is seeking a Senior Incident Response Engineer to join their Cybersecurity Incident Response Team (CIRT). This role is part of the Customer Experience & Success (CE&S) organization, specifically within the Customer Service & Support (CSS) team. As a Senior Incident Response Engineer, you will be responsible for leading incident response investigations for Microsoft's enterprise customers.

Key responsibilities include:

  • Scoping customer security incidents
  • Analyzing incident data from threat analytics tools
  • Collaborating with Security and Threat Intelligence teams
  • Coordinating responses with other Microsoft security and consulting teams
  • Developing and implementing incident response runbooks and techniques
  • Performing security triage and analysis on various infrastructures
  • Investigating root causes of complex security incidents

The ideal candidate should have:

  • Native or excellent Italian language skills
  • 2+ years of Security Incident Response experience
  • 2+ years of Cloud investigations experience with Entra ID, Microsoft 365, and Microsoft Defender solutions
  • 1+ years of customer-facing experience
  • Experience supporting large enterprise environments
  • Knowledge of Network Security Administration and Systems Administration

This role offers the flexibility to work up to 100% from home and includes benefits such as industry-leading healthcare, educational resources, discounts on products and services, savings and investments options, parental leave, and more.

Join Microsoft's mission to empower every person and organization on the planet to achieve more, while working in a culture that values respect, integrity, and accountability.

Last updated 5 hours ago

Responsibilities For Senior Incident Response Engineer

  • Scope customer security incidents
  • Understand and identify indicators of attack and compromise
  • Analyse incident data from threat analytics tools
  • Collaborate with Security and Threat Intelligence teams
  • Coordinate responses with other Microsoft security and consulting teams
  • Develop, document, and implement incident response runbooks and techniques
  • Perform security triage and analysis on endpoint, server and network infrastructure
  • Investigate root cause of complex security incidents
  • Maintain current knowledge of the threat landscape and emerging security threats
  • Participate in the on-call rotation as required

Requirements For Senior Incident Response Engineer

Python
  • Native or excellent written and spoken Italian language skills
  • Minimum 2+ years Security Incident Response experience
  • Minimum 2+ years Cloud investigations experience with Entra ID, Microsoft 365 and Microsoft Defender solutions
  • Minimum 1+ years customer facing experience
  • Experience supporting large and complex geographically distributed enterprise environments with 1000+ users
  • Minimum 1+ years of experience in Network Security Administration, and/or Systems Administration
  • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
  • Fluency in English (reading, writing, and speaking)

Benefits For Senior Incident Response Engineer

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Interested in this job?

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