Senior Incident Response Engineer

Microsoft's Customer Service & Support (CSS) team is seeking a Senior Incident Response Engineer to join their Cybersecurity Incident Response Team (CIRT). This role involves leading incident response investigations for Microsoft's enterprise customers, working with cutting-edge security technologies and tools. As a senior member of this elite customer-facing security support team, you'll be responsible for analyzing, triaging, and resolving complex security incidents while ensuring customer success.

The position offers the flexibility of up to 100% remote work and is part of Microsoft's larger Customer Experience & Success organization, which comprises over 18,000 employees worldwide. You'll be working with enterprise-level security solutions including Microsoft Defender, Entra ID, and Microsoft 365, while applying your expertise in threat analytics and incident response.

The ideal candidate will combine strong technical security skills with excellent customer service abilities, bringing at least 5 years of relevant experience. This role offers significant growth opportunities in both technical and soft skills, with exposure to large-scale enterprise environments and complex security challenges. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in a culture that values growth mindset, innovation, and collaboration.

Benefits include industry-leading healthcare, educational resources, parental leave, and investment opportunities. The role requires fluency in both English and Hebrew, and involves participating in an on-call rotation. This is an excellent opportunity for security professionals looking to make a significant impact in enterprise cybersecurity while working for a global technology leader.