Senior Security Customer Experience Engineer

Microsoft is seeking a Senior Security Customer Experience Engineer to join their high-demand Security division. This role is crucial in helping large, complex customers implement and maintain security through Microsoft's suite of security products including Entra, Intune, Purview, Defender, Security CoPilot, and Sentinel. The position offers a unique opportunity to work at the forefront of cybersecurity, addressing critical challenges faced by organizations worldwide. The role involves working with cutting-edge AI solutions like Microsoft Security CoPilot to combat cyberthreats effectively. As part of a globally dispersed engineering team, you'll handle technical escalations, provide strategic recommendations, and maintain deep technical expertise in Microsoft Security Products. The position offers competitive compensation ranging from $117,200 to $229,200 (higher in SF and NYC), comprehensive benefits, and the flexibility of up to 100% remote work. This role requires 25-50% travel and participation in 24x7x365 on-call rotation, making it ideal for security professionals who thrive in dynamic, high-pressure environments and are passionate about customer success.