Senior Site Reliability Engineer

Microsoft's Office 365 Engineering Direct team is seeking a Senior Site Reliability Engineer to join their Exchange Online service team. This role combines systems engineering, software development, and online services expertise to ensure unmatched service availability. The position focuses on implementing proactive engineering solutions, comprehensive monitoring, and automation of incident management. The team is advancing into AI and ML integration, developing predictive analytics and custom ML models to enhance service reliability. Working in a remote-friendly environment, you'll be part of a team that handles hundreds of components, troubleshoots production issues, and drives continuous improvement in service quality. The role offers competitive compensation, comprehensive benefits, and the opportunity to work with cutting-edge cloud technologies while making a significant impact on Microsoft's global email service infrastructure. This position requires deep technical expertise, strong problem-solving abilities, and a passion for maintaining large-scale distributed systems.