Senior Software Engineer

Microsoft's Dynamics 365 Customer Experience Applications Team is seeking a Senior Software Engineer to join their innovative team working on Omnichannel for Customer Service. This role involves developing enterprise-scale solutions that power some of the world's largest businesses through Dynamics 365 Customer Service Omnichannel.

The position offers an opportunity to work on next-generation applications that integrate Dynamics 365, Office 365, and various Microsoft cloud services. You'll be part of a team that enables organizations to connect with their customers through multiple channels including Live Chat, Voice, and SMS.

As a Senior Software Engineer, you'll collaborate with business and technology leaders to design and implement Dynamics 365 applications, choosing the best technical architectures for complex business needs. The role requires strong technical expertise in software development, with opportunities to work on high-impact features that serve customers worldwide.

Microsoft offers an inclusive work environment with a growth mindset culture, competitive compensation, and comprehensive benefits. The position combines technical challenge with the opportunity to make a significant impact on enterprise software used globally. Located in Redmond, WA, with hybrid work options, this role offers the chance to work with cutting-edge technologies while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more.