Microsoft's Dynamics 365 Customer Experience Applications Team is seeking a Senior Software Engineer to join their team working on Dynamics 365 Customer Service Omnichannel. This role involves building enterprise-scale contact center solutions that integrate Dynamics 365, Office 365, and other Microsoft cloud services. You'll be part of developing next-generation applications running on Azure, creating high-value, complete, and predictive application scenarios across all devices and form factors. The position offers competitive compensation, comprehensive benefits, and the opportunity to work on products used by major businesses worldwide. The role combines technical expertise with collaborative work alongside business leaders and partners to design and implement solutions that meet enterprise quality standards and cloud scale requirements. Microsoft's culture emphasizes growth mindset, innovation, and inclusion, making it an ideal environment for professional development and impact.