Senior Technical Support Engineer - Azure

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Senior Technical Support Engineer for their Azure platform. This role is part of the Mission Critical Services for Azure Events (MCSAE) team, offering comprehensive Premier/Unified service to help Azure customers succeed. With over 17,000 employees worldwide, CE&S empowers customers to accelerate business value through differentiated experiences.

As a Senior Technical Support Engineer, you'll be responsible for troubleshooting complex technical issues, providing advanced support, and driving customer success on the Azure platform. The role offers significant career growth opportunities, allowing you to deepen your technical expertise while working with cutting-edge cloud technologies.

The position offers exceptional flexibility with up to 100% remote work capability. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more. The role combines technical excellence with customer service, requiring strong problem-solving skills and deep technical knowledge of Azure services.

Key aspects include owning customer technical issues, providing best practice recommendations, and collaborating with engineering teams to improve products. You'll work in a culture that values growth mindset, innovation, and inclusion, with comprehensive benefits and professional development opportunities.

This is an ideal opportunity for experienced technical professionals who want to work with enterprise-level cloud technologies while making a significant impact on customer success. The role offers the perfect blend of technical challenge and customer interaction, backed by Microsoft's industry-leading benefits and professional growth opportunities.