Service Engineer II

Microsoft Advertising is seeking a Service Engineer II to join their Bing Ads Technical Support team. This role is crucial in supporting Microsoft's global advertising platform, focusing on paid search results across Bing, AOL, and Yahoo!. The position offers a hybrid work environment with up to 50% work from home flexibility and minimal travel (0-25%).

As a Service Engineer II, you'll be at the forefront of technical support for Microsoft's advertising ecosystem, working with global sales teams and platform developers. The role demands strong technical expertise in resolving complex performance issues while maintaining service level agreements. You'll be instrumental in product improvement through bug reporting, feature testing, and documentation creation.

The ideal candidate will bring a combination of technical prowess and customer service excellence, with at least 2 years of relevant experience. This position offers competitive compensation ranging from $98,300 to $193,200 annually, with higher ranges for specific locations like San Francisco and New York City.

Microsoft provides an inclusive work environment and comprehensive benefits package, including industry-leading healthcare, educational resources, and parental leave. The company's commitment to empowering every person and organization on the planet creates an exciting opportunity for professional growth and meaningful impact in the digital advertising space.

This role offers the perfect blend of technical challenge and business impact, making it an excellent opportunity for engineers passionate about large-scale systems and customer success. Join a team that values collaboration, innovation, and continuous learning while contributing to one of the world's leading advertising platforms.