Service Engineer II

Microsoft Advertising is seeking a Service Engineer II to join their Bing Ads Technical Support team. This role is crucial in supporting Microsoft's global advertising platform, focusing on paid search results across Bing, AOL, and Yahoo!. The position offers a unique blend of technical problem-solving and customer service, where you'll work with advanced advertising technologies while supporting global sales teams.

As a Service Engineer II, you'll be at the forefront of technical support for Microsoft's advertising platform, conducting deep technical investigations and working closely with platform development teams. The role requires strong analytical skills to solve complex performance issues and drive service improvements. You'll have the opportunity to influence product development through bug reporting and feature enhancement suggestions.

The ideal candidate will bring 2+ years of technical experience, with a background in software engineering or related fields. You'll be joining a collaborative environment that values technical expertise, customer service excellence, and continuous learning. The position offers competitive compensation ($98,300 - $193,200) and comprehensive benefits, including industry-leading healthcare and educational resources.

This hybrid role, based in the Seattle area with up to 50% work from home flexibility, provides an excellent opportunity to work with cutting-edge advertising technology while contributing to Microsoft's mission of empowering every person and organization to achieve more. The role offers significant growth potential within Microsoft's inclusive and innovative culture, where you'll collaborate with some of the brightest minds in digital advertising.