Service Engineer II

Global technology company empowering every person and organization on the planet to achieve more.
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Cybersecurity

Description For Service Engineer II

Microsoft Digital (MSD) is seeking a Service Engineer II to join their Site Infrastructure Compute and Storage Engineering team in Dublin. This role focuses on securing and maintaining critical infrastructure services in an era of increasing cyber threats. You'll be responsible for managing on-premises Hyper-converged Infrastructure (HCI) servers and Azure Local within Microsoft's private, air-gapped cloud environment.

The position combines infrastructure management, security operations, and automation development to support Microsoft's global engineering community. You'll work within the Infrastructure & Engineering Services team, leveraging cutting-edge technologies to empower Microsoft employees and define the future of work. The role requires a strong background in systems engineering and security, with opportunities to develop automation solutions and maintain critical services.

As part of Microsoft Digital, you'll be at the heart of Microsoft's employee experience, working on transformative projects that impact the company's worldwide operations. The role offers exposure to advanced security challenges, infrastructure automation, and the chance to work with interdisciplinary teams across Microsoft's global organization.

The ideal candidate will bring technical expertise in large-scale systems administration, a security-focused mindset, and the ability to develop infrastructure automation solutions. This position offers the opportunity to work with cutting-edge technology while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more.

Last updated 4 days ago

Responsibilities For Service Engineer II

  • Develop scripts and automation for efficiency improvements using telemetry data
  • Maintain availability, reliability, and performance of infrastructure and services
  • Partner with interdisciplinary teams and share technical expertise
  • Resolve service issues and document solutions for ongoing improvements
  • Conduct root cause analyses with internal customers and engineering teams
  • Ensure adherence to security and compliance standards

Requirements For Service Engineer II

Python
  • Bachelor's Degree in Computer Science, Information Technology, or related field
  • Technical experience in software engineering, network engineering, or systems engineering
  • Experience with large scale, on-premises compute and storage systems administration
  • Infrastructure as Code and Automation development experience
  • Must pass Microsoft Cloud Background Check
  • Ability to travel 0-25%

Benefits For Service Engineer II

Medical Insurance
Education Budget
Parental Leave
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Interested in this job?

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