Site Reliability Engineer

Join Microsoft's Azure Customer Experience (CXP) Customer Reliability Engineering (CRE) Team, a crucial part of Azure Engineering leading world-class customer reliability initiatives. As a Site Reliability Engineer, you'll be responsible for improving customer experience on Azure, focusing on availability, reliability, resiliency, and uptime at scale.

The role involves working directly with customers, support teams, and engineering to diagnose and troubleshoot mission-critical applications built on the Microsoft Azure platform. You'll be part of a team that continuously listens to customers and drives enhancements across services, support programs, and incident response.

The position requires participation in an on-call rotation and collaboration with various teams to implement improvements based on customer feedback. You'll be responsible for analyzing signals, driving root cause analyses, and implementing service improvements. The ideal candidate should have strong technical expertise in cloud platforms, automation skills, and excellent communication abilities.

Working at Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and opportunities for professional growth. The role offers a hybrid work arrangement with up to 50% work from home flexibility and involves 0-25% travel.

This is an excellent opportunity for a customer-focused reliability engineer who is passionate about cloud infrastructure and wants to make a significant impact on one of the world's leading cloud platforms. The position requires a proven track record of customer empathy, an engineering mindset, and technical excellence in site reliability engineering.