Site Reliability Engineer - CTJ - Top Secret

Do you have a passion for high scale services and working with some of Microsoft's most critical customers? We're looking for a Site Reliability Engineer with the right mix of software development, on-line services experience and passion for quality to envision, design, and deliver Office 365 government cloud service offerings.

Office 365 is at the center of Microsoft's cloud first, devices first strategy as it brings together cloud versions of our most trusted communication and collaboration products like Exchange, SharePoint, and Teams with our cross-platform desktop suites and mobile apps. The Office 365 Enterprise Cloud team works with Microsoft's largest enterprise and government customers to deliver features that meet their specific needs and enable cloud adoption. As you would expect, our customers have the highest expectations for feature quality, security, reliability, availability, and performance.

The Site Reliability Engineering (SRE) team provides leadership, direction and accountability for application architecture, system design, and end-to-end implementation. As a Site Reliability Engineer, you will identify and deliver software improvements using your expertise in software development, complexity analysis, and scalable system design. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant, meeting the expectations of our government customers and users.

At Microsoft, we can offer you a strong team, exciting challenges, and a fun place to work. The work environment empowers you to have a positive impact on millions of end users.

The right candidate for this job (is):

• Passionate about distributed systems and working with highly scalable services.
• Enjoys new technological challenges and is motivated to solve them.
• Excited about making better software and continuously improving the development, integration, and deployment processes.
• Smart, highly motivated, self-starter who thrives in a bottoms-up, fast-paced, highly technical environment.
• Effective collaborator, experienced in creating technical partnerships across teams.
• Unwavering passion for meeting customer demands and delivering a dial tone service.

Responsibilities:

• Design, develop, and deliver engineering solutions that serve and protect O365 government clouds.
• Own deployment, availability, reliability, performance and customer escalation targets for sovereign environments.
• Proactively identify and reduce issues through design, testing, and implementation of software-based solutions.
• Collaborate with Engineering and Program Management partners to translate customer, business, and technical requirements into architectural designs and feature releases.
• Drive efficiencies through software improvement and root cause analysis resulting in service delivery, maturity, and scalability.
• Work within a highly skilled team of engineers to deliver revolutionary improvements to the cloud and scale them.

Required Qualifications:

• 3+ years technical experience in software engineering, network engineering, or systems administration OR Bachelor's Degree in Computer Science, Information Technology, or related field.
• Candidates must have an active TS and be willing to upgrade to TS/SCI (with polygraph) or have an active TS/SCI and be willing to upgrade to TS/SCI (with polygraph).
• U.S. citizenship is required due to citizenship-based legal restrictions.

Preferred Qualifications:

• Familiarity with one or more general purpose programming languages including but not limited to: Java, C/C++, C#, Python, JavaScript, PowerShell.
• Experience with the Microsoft cloud and/or stack including O365, Azure, Windows or other Microsoft software/service.
• Experience leveraging cloud architecture, applying site reliability principles, and/or demonstrating sensitivity to operational concerns.
• Demonstrated ability to debug, fix, and optimize code.
• Full-stack troubleshooting skills across network, application, hardware, management fabric, and distributed services layers.
• Excellent communications skills, both verbal and written.