Viva Insights, a Microsoft product, helps people and businesses thrive with data-driven insights integrated into Microsoft Teams and Outlook. The team builds cutting-edge features using generative AI to improve productivity and wellbeing. As a Software Engineer II, you'll work on complex multi-tiered applications running on distributed micro-services, handling billions of user interactions daily. The role involves modernizing systems, optimizing performance, and developing tools for service analysis and monitoring. The team operates with a startup mindset, encouraging direct customer engagement and rapid iteration. They value diverse backgrounds, passion for customer service, and provide opportunities for learning and career growth. The position requires strong technical skills, collaboration abilities, and experience with modern web technologies and distributed systems.