Software Engineer II

Microsoft's Dynamics 365 Customer Experience Applications Team is seeking a Software Engineer II to join their innovative team working on Dynamics 365 Customer Service Omnichannel. This role is part of Microsoft's suite of enterprise software that powers many of the world's largest businesses. You'll be working on next-generation applications that integrate Dynamics 365, Office 365, and various Microsoft cloud services.

The position offers a hybrid work environment with up to 50% work from home flexibility. As a Software Engineer II, you'll be responsible for developing and maintaining critical features for the Omnichannel for Customer Service application, which enables organizations to connect with customers through various channels including Live Chat, Voice, and SMS.

The role combines technical expertise with business impact, requiring strong coding skills in languages like C#, Azure, and Power Platform. You'll be working in a collaborative environment, partnering with business and technology leaders to design and implement solutions that meet enterprise-scale requirements.

The compensation is competitive, with a base salary range of $98,300 - $193,200 per year, varying by location. Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities.

This is an excellent opportunity for someone with 2+ years of experience who wants to make a significant impact at scale, working with cutting-edge technology while being part of Microsoft's mission to empower every person and organization on the planet to achieve more.