Software Engineer II

Microsoft's Dynamics 365 Customer Experience Applications Team is seeking a Software Engineer II to join their innovative team working on enterprise-scale customer service solutions. This role is part of the team delivering Dynamics 365 Customer Service Omnichannel, a robust application that enables organizations to connect with customers through multiple channels including Live Chat, Voice, and SMS.

As a Software Engineer II, you'll be working with cutting-edge technologies in a hybrid work environment, developing and maintaining critical features for one of the world's largest enterprise software suites. The role involves collaborating with business and technology leaders to design and implement solutions that power many of the largest businesses globally.

The position offers competitive compensation ranging from $98,300 to $193,200 per year, with higher ranges for specific locations like the San Francisco Bay area and New York City. You'll be working on a distributed platform using technologies like C#, Azure, and Power Platform, while ensuring high reliability and scalability of applications.

Key responsibilities include designing new application capabilities, debugging product code, managing DevOps processes, and troubleshooting live site issues. You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, working in a culture that values growth mindset, innovation, and collaboration.

The role offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. This is an excellent opportunity for someone with 2+ years of experience looking to make a significant impact in enterprise software development while working with a global team of talented professionals.