Software Engineer II

Microsoft Dynamics 365 Customer Service Applications Team is seeking a Software Engineer II to join their innovative team building an Autonomous Agent platform powered by advanced LLM technology. This role involves working on next-generation applications running on Azure that integrate Dynamics 365, Office 365, and other Microsoft cloud services. You'll be part of developing high-value, complete, and predictive application scenarios across all devices and form factors.

As a Software Engineer in this team, you'll collaborate with senior business and technology leaders to design and implement Dynamics 365 applications, working in an agile environment with direct customer and partner interaction. The role offers exposure to cutting-edge technologies and the opportunity to solve problems for large-scale 24x7 business SaaS applications.

The position requires strong technical skills in distributed systems and cloud technologies, with a focus on building scalable enterprise solutions. You'll be working with technologies like Kubernetes, C#, and various Microsoft cloud services, while also getting exposure to advanced AI technologies including LLMs, ASR, and TTS.

This hybrid role offers up to 50% work from home flexibility and comes with comprehensive benefits including industry-leading healthcare, educational resources, and parental leave. Join Microsoft's dynamic team in Hyderabad and be part of shaping the future of customer service applications while working with cutting-edge technology in a collaborative, innovative environment.