Join Microsoft's Windows Servicing and Delivery (WSD) organization, where you'll be part of a team delivering critical updates to over a billion Windows devices worldwide. As a Software Engineer II in the Customer Focused Engineering team, you'll work on developing and implementing Known Issue Rollbacks and Containment strategies. The role involves collaborating with global teams across IDC, Ireland, and Redmond to ensure Windows users remain protected and productive. You'll be responsible for security updates, platform reliability improvements, and building new features for the Windows ecosystem. This is an opportunity to make a significant impact on Windows' security and reliability while working with cutting-edge technology and a diverse, high-performing team. The position offers a hybrid work environment with up to 50% work from home flexibility and involves 0-25% travel. You'll be part of an agile team that ships updates twice monthly, directly impacting billions of devices and contributing to critical Windows infrastructure.