Software Engineer - Service Health Azure Reliability

Microsoft's Azure CXP team is seeking a Software Engineer to join their Service Health Azure Reliability team. This role is part of a customer-obsessed organization dedicated to making Azure the safest and most reliable Cloud platform. The position involves working with Azure Site Reliability Engineering (SRE) teams to improve reliability fundamentals through software engineering operational improvements.

The role combines hands-on engineering with customer-focused problem-solving, requiring collaboration across Microsoft's Cloud + AI teams. You'll be responsible for incident management, support, and enablement while contributing to Azure's quality vision. The position offers significant opportunity to work with cutting-edge cloud technologies while improving system reliability and customer experience.

As part of the Azure CXP team, you'll analyze customer needs, drive quality improvements, and contribute to the platform's architecture. The role supports flexible work-from-home arrangements with occasional in-office meetings, offering an excellent work-life balance. The team culture emphasizes continuous learning, embracing mistakes as learning opportunities, and values diversity and inclusion.

This position requires strong technical skills combined with customer-focused problem-solving abilities. You'll work in a collaborative environment where innovation and customer obsession are key priorities. The role offers comprehensive benefits including industry-leading healthcare, educational resources, and various other perks that make Microsoft an exceptional place to grow your career.

If you're passionate about cloud technology, customer success, and working in a diverse, inclusive environment where continuous learning is encouraged, this role presents an excellent opportunity to make a significant impact in cloud computing reliability and customer satisfaction.