Microsoft's Customer Experience & Success (CE&S) organization is seeking a Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Azure DevOps and provide developer support in a flexible, remote-friendly environment. As a Support Engineer, you'll be responsible for troubleshooting complex technical issues, collaborating across teams, and contributing to Microsoft's product improvements.
The position requires a strong technical background in software development, with expertise in various programming languages and cloud technologies. You'll be part of a global team of 17,000+ employees, working to empower customers and accelerate business value through differentiated customer experiences.
The role offers significant career growth opportunities, allowing you to develop your technical proficiency while honing your problem-solving and collaboration skills. You'll work with cutting-edge technologies, including Azure DevOps, Docker, and various programming frameworks, while providing crucial support to developers and customers.
Microsoft offers an excellent benefits package, including comprehensive healthcare, educational resources, and work-life balance benefits. The company's commitment to diversity, inclusion, and employee development makes it an ideal place for professionals looking to make a significant impact while growing their careers.
This position is particularly suitable for bilingual professionals (Korean/English) with a passion for technology and customer support, offering the flexibility to work up to 100% from home while being part of Microsoft's mission to empower every person and organization on the planet to achieve more.