Support Engineer (Azure DevOps and Developer Support)

A global technology company with over 17,000 employees worldwide, empowering people and organizations to achieve more.
DevOps
Mid-Level Software Engineer
Remote
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Support Engineer (Azure DevOps and Developer Support)

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Azure DevOps and provide developer support in a flexible, remote-friendly environment. As a Support Engineer, you'll be responsible for troubleshooting complex technical issues, collaborating across teams, and contributing to Microsoft's product improvements.

The position requires a strong technical background in software development, with expertise in various programming languages and cloud technologies. You'll be part of a global team of 17,000+ employees, working to empower customers and accelerate business value through differentiated customer experiences.

The role offers significant career growth opportunities, allowing you to develop your technical proficiency while honing your problem-solving and collaboration skills. You'll work with cutting-edge technologies, including Azure DevOps, Docker, and various programming frameworks, while providing crucial support to developers and customers.

Microsoft offers an excellent benefits package, including comprehensive healthcare, educational resources, and work-life balance benefits. The company's commitment to diversity, inclusion, and employee development makes it an ideal place for professionals looking to make a significant impact while growing their careers.

This position is particularly suitable for bilingual professionals (Korean/English) with a passion for technology and customer support, offering the flexibility to work up to 100% from home while being part of Microsoft's mission to empower every person and organization on the planet to achieve more.

Last updated 19 hours ago

Responsibilities For Support Engineer (Azure DevOps and Developer Support)

  • Own, investigate and solve customer technical issues
  • Collaborate within and across teams
  • Lead or participate in building communities with peer delivery roles
  • Develop technical and professional proficiency
  • Identify potential product defects and escalate appropriately

Requirements For Support Engineer (Azure DevOps and Developer Support)

Java
Node.js
Python
PHP
Ruby
Linux
Kubernetes
  • Bachelor's degree in Computer Science, IT, or related field
  • Fluent in Korean (reading, writing, speaking)
  • Confident in English (reading, writing, speaking)
  • Strong understanding of programming with C++/C#, .Net, .Net Core, SDK, or Java
  • 3-5 years experience with application development
  • Strong problem solving and analytical skills
  • Knowledge of cloud services (Azure/AWS)
  • Experience with Azure DevOps
  • Experience with Docker
  • Strong communication skills

Benefits For Support Engineer (Azure DevOps and Developer Support)

Medical Insurance
Education Budget
Parental Leave
Mental Health Assistance
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Interested in this job?

Jobs Related To Microsoft Support Engineer (Azure DevOps and Developer Support)

Technical Support Engineering - Intune

Technical Support Engineer position at Microsoft, focusing on Intune support, requiring 3+ years of technical experience and bilingual Japanese-English skills, with remote work options.

Software Engineer II

Microsoft is seeking a Software Engineer II to develop performance modeling tools for AI applications and improve infrastructure in their Azure Hardware Systems & Infrastructure team.

Technical Support Engineering - Intune

Senior Technical Support Engineer role at Microsoft focusing on Intune support, offering hybrid work model and comprehensive benefits package.

Technical Support Engineer - Intune

Technical Support Engineer position at Microsoft specializing in Intune, offering hybrid work model and comprehensive benefits package.

MECM Technical Support Engineer

Microsoft seeks MECM Technical Support Engineer to troubleshoot customer issues, requiring expertise in SCCM, WSUS, and cloud technologies, offering hybrid work model.