Support Engineer (Azure DevOps and Developer Support)

Microsoft's Customer Service & Support (CSS) team is seeking a Support Engineer specializing in Azure DevOps and Developer Support. As part of the Customer Experience & Success organization with over 17,000 employees worldwide, this role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues. The position allows for 100% remote work flexibility and is based in Seoul, Korea.

The ideal candidate will have 3-5 years of application development experience, strong programming skills in various languages, and expertise in cloud services, particularly Azure DevOps. You'll be responsible for troubleshooting complex technical issues, collaborating across teams, and ensuring customer success with Microsoft products and services.

This role offers an excellent opportunity for career growth, combining technical expertise with customer service excellence. You'll be part of Microsoft's mission to empower every person and organization globally, working in an inclusive culture that values growth mindset, innovation, and collaboration. The position comes with comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance support.

The role requires fluency in Korean and strong English language skills, making it perfect for bilingual technical professionals looking to make an impact in a global technology leader's customer support organization. You'll be at the forefront of cloud computing and developer tools, helping customers maximize their Microsoft investment while growing your own technical and professional capabilities.