Support Engineer (Azure PaaS Developer)

A global technology company empowering people and organizations to achieve more through innovative software and services.
Cloud
Mid-Level Software Engineer
Remote
5,000+ Employees
2+ years of experience
Enterprise SaaS

Description For Support Engineer (Azure PaaS Developer)

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Support Engineer specializing in Azure PaaS development. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex technical issues for Microsoft's cloud services. With over 17,000 employees worldwide, CE&S is dedicated to empowering customers to accelerate business value through differentiated experiences.

The position offers a flexible work arrangement with up to 100% remote work capability. You'll be joining a dynamic environment where you'll own customer technical issues, collaborate across teams, and leverage Microsoft's AI technology to deliver seamless support experiences. The role requires strong technical expertise in cloud development, programming languages, and Azure services.

As a Support Engineer, you'll have the opportunity to work with cutting-edge technology while developing your technical proficiency, problem-solving abilities, and customer service skills. The position requires both Korean and English language proficiency, making it ideal for bilingual professionals who are passionate about technology and customer success.

Microsoft offers comprehensive benefits, including industry-leading healthcare, educational resources, parental leave, and opportunities for professional growth. The company's mission to empower every person and organization on the planet creates an inclusive culture where innovation and growth mindset are celebrated.

Last updated 6 days ago

Responsibilities For Support Engineer (Azure PaaS Developer)

  • Support products including PaaS Developer and other Microsoft products/services
  • Be responsible for customer support experience with Microsoft
  • Review, investigate, and solve customer technical issues
  • Participate in communities with peer delivery roles
  • Develop technical and professional proficiency
  • Identify potential product defects and escalate appropriately

Requirements For Support Engineer (Azure PaaS Developer)

Java
Python
Node.js
Kubernetes
  • Bachelor/master's degree in computer science or equivalent experience
  • 2+ years of application development, technical support, or IT experience
  • Fluent in Korean (reading, writing, speaking)
  • Confident in English (reading, writing, speaking)
  • Experience in software development (cloud application preferred)
  • Experience in programming languages: C#, C++, Java, Python, Node.js
  • Strong problem solving and analytical skills
  • Ability to learn new technology rapidly

Benefits For Support Engineer (Azure PaaS Developer)

Medical Insurance
Education Budget
Parental Leave
Mental Health Assistance
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

Interested in this job?

Jobs Related To Microsoft Support Engineer (Azure PaaS Developer)

Software Engineer II

Software Engineer II position at Microsoft's Cloud Security team, focusing on cloud-native security solutions and infrastructure development.

Critical Environment Electrical Engineer

Critical Environment Electrical Engineer role at Microsoft's Cloud Operations & Innovation team, focusing on datacenter infrastructure and operations.

Technical Support Engineer

Technical Support Engineer role at Microsoft focusing on cloud technologies and customer support, offering hybrid work and competitive benefits.

Software Engineer 2- Cognitive Service Platform

Mid-level Software Engineer position at Microsoft's Cognitive Service Platform team, focusing on cloud services development with AI integration.

Mechanical Engineer - Water Treatments Systems

Mechanical Engineer role at Microsoft focusing on Water Treatment Systems for datacenter operations, combining infrastructure management with environmental sustainability initiatives.