Support Engineer (Azure PaaS Developer)

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Support Engineer (Azure PaaS Developer) to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve technical issues and maximize their Microsoft investments. As a Support Engineer, you'll be responsible for troubleshooting and solving complex technical problems, collaborating across teams, and delivering exceptional customer support experiences. The position offers flexible work arrangements with up to 100% remote work capability.

The role combines technical expertise in cloud development with customer service excellence, requiring strong programming skills in languages like C#, Java, Python, and Node.js, along with experience in Azure services such as REST API, Service Bus, and AI Search. You'll be part of an organization that values growth mindset, innovation, and collaboration, working to empower customers to accelerate their business value through differentiated experiences.

This position is ideal for someone who is bilingual in Korean and English, has a strong technical background, and is passionate about customer success. You'll have opportunities for career growth, skill development, and the chance to work with Microsoft's latest technologies while enjoying comprehensive benefits and a supportive work culture. The role requires both technical proficiency and excellent communication skills, making it perfect for those who enjoy bridging the gap between complex technical solutions and customer needs.