Support Engineer (Data Integration)

A global technology company with over 17,000 employees worldwide, empowering people and organizations to achieve more.
Data
Mid-Level Software Engineer
Hybrid
5,000+ Employees
3+ years of experience
Enterprise SaaS · AI

Description For Support Engineer (Data Integration)

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Support Engineer specializing in Data Integration. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex technical issues for customers using Microsoft's data services and products. The position offers a hybrid work environment with up to 50% work from home flexibility.

As a Support Engineer, you'll work with cutting-edge technologies including Azure Data Factory, Hadoop, Spark, and various cloud services. You'll be part of a team that leverages Microsoft's AI technology to help customers resolve issues efficiently and securely. The role requires strong technical expertise in big data technologies, analytics, and programming languages like Python, Scala, and R.

The ideal candidate will have at least 3 years of technical support or IT experience, with a strong background in data integration and analytics. You'll have the opportunity to grow your career while working with Microsoft's extensive product portfolio, collaborating with engineering teams, and contributing to product improvements.

Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. The company's mission to empower every person and organization on the planet creates an inclusive and innovative work environment where employees can make a significant impact.

Last updated a day ago

Responsibilities For Support Engineer (Data Integration)

  • Own, investigate, and solve complex customer technical issues
  • Act as an advisor to customers
  • Lead in building communities with peer delivery roles
  • Share knowledge through readiness programs, technical coaching and mentoring
  • Engage with Microsoft Engineering/Supportability teams
  • Investigate potential product defects
  • Help develop automation techniques and diagnostic tools

Requirements For Support Engineer (Data Integration)

Python
MongoDB
Linux
  • Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years experience
  • Experience with Big Data or Analytics Products and Services
  • Experience with Azure Data Factory
  • Knowledge of Hadoop, Spark, Hive, Azure HDInsight, Azure Databricks
  • Experience with Azure Cosmos DB, NoSQL Services, MongoDB
  • Knowledge of Data Lake and Cloud Streaming technologies
  • Experience with Open Source Ecosystem (Linux, Apache)
  • Developer Experience: Python, Scala, R
  • Programming and debugging experience
  • Experience in RDMS such as Microsoft SQL Server
  • Strong interpersonal and communication skills

Benefits For Support Engineer (Data Integration)

Medical Insurance
Education Budget
Parental Leave
Mental Health Assistance
  • Industry leading healthcare
  • Educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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