Microsoft's Customer Experience & Success (CE&S) organization is seeking a Support Engineer specializing in Data Integration to join their dynamic team of 17,000+ employees worldwide. This role sits within the Customer Service & Support (CSS) organization, which is dedicated to building trust and confidence through seamless support experiences.
As a Support Engineer, you'll be at the forefront of technical problem-solving, working with Microsoft's cutting-edge AI technology and data integration solutions. The position offers a hybrid work arrangement, allowing up to 50% work from home, providing an excellent work-life balance. You'll be responsible for troubleshooting complex customer technical issues, particularly in the realm of data integration and analytics services like Azure Data Factory, Hadoop, and Azure Databricks.
The role requires a strong technical background in big data technologies, programming skills in languages like Python, Scala, and R, and experience with various database systems. You'll have the opportunity to work with Microsoft's extensive suite of cloud services and data platforms, making this an excellent position for those looking to deepen their expertise in enterprise-scale data solutions.
What makes this role particularly attractive is the combination of technical depth and customer interaction. You'll not only solve complex technical challenges but also act as an advisor to customers, helping them maximize their Microsoft investment. The position offers significant growth opportunities through continuous learning, mentoring responsibilities, and direct interaction with Microsoft's engineering teams.
Microsoft offers an outstanding benefits package, including industry-leading healthcare, educational resources, and parental leave. The company's commitment to diversity, inclusion, and professional development makes it an ideal place for those looking to grow their careers in technical support and data engineering. Join Microsoft's mission to empower every person and organization on the planet to achieve more.