Support Engineer - Developer & Azure Services (DAS)

Microsoft's Customer Service & Support (CSS) organization is seeking a Support Engineer for their Developer & Azure Services team in Japan. This role combines technical expertise with customer service excellence, supporting various Azure services and development technologies. The position offers a unique opportunity to work with a global team of 14,000+ support engineers, handling complex technical challenges and contributing to Microsoft's mission of enabling customers to achieve more.

The role focuses on supporting multiple technology areas including Azure App Services, .NET Framework, Azure DevOps, and various Azure PaaS services. Engineers will engage in troubleshooting, debugging, and providing solutions for customer issues while collaborating with global teams. The position offers flexibility with remote work options and involves both regular business hours and occasional on-call duties.

Ideal candidates will possess strong technical skills in cloud technologies, development experience, and excellent communication abilities in both Japanese and English. The role offers comprehensive benefits, professional development opportunities, and the chance to work with cutting-edge technologies while solving complex customer challenges.

This position is perfect for technically skilled professionals who are passionate about customer service, enjoy problem-solving, and want to grow their expertise in cloud and development technologies while working for a global technology leader.