Support Escalation Engineer (Azure Networking)

Microsoft's Customer Service & Support (CSS) team is seeking a Support Escalation Engineer specializing in Azure Networking. This role is part of the Customer Experience & Success organization, which comprises over 17,000 employees worldwide. The position offers a unique opportunity to work with Microsoft's cloud platform, solving complex technical challenges for enterprise customers. The role combines deep technical expertise in networking with customer-facing support responsibilities. Engineers will troubleshoot sophisticated network environments, work with Azure platform services, and collaborate with global teams. The position offers flexible work arrangements with up to 100% remote work capability. This is an excellent opportunity for networking professionals who are passionate about cloud technology and customer success, offering extensive growth opportunities in Microsoft's rapidly expanding Azure platform.