Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team within the Digital Transformation Platform (DTP) group. This role focuses on delivering world-class support for global customers on their digital transformation journey, specifically in areas like Data analytics, AI, IoT, Business Intelligence, Power BI, SQL, Dynamics 365, and Power Platform.

The position offers an excellent opportunity for career growth through hands-on experience with complex technical problem-solving and customer interaction. The role involves working with cutting-edge Microsoft technologies while being part of a team that directly impacts customer success and satisfaction.

As a Technical Support Engineer, you'll be responsible for troubleshooting and resolving complex technical issues, collaborating across teams, mentoring junior engineers, and contributing to product improvement through direct feedback to development teams. The role offers competitive compensation, comprehensive benefits, and the chance to work with a diverse, global team in a flexible work environment.

This position is ideal for someone with strong technical skills, excellent problem-solving abilities, and a passion for customer service. The role offers significant growth potential within Microsoft's technical support organization while contributing to the company's mission of empowering every person and organization on the planet to achieve more.