Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Senior Technical Support Engineer to join their Customer Service & Support (CSS) team. This role offers a unique opportunity to work with Microsoft's cutting-edge AI technology while helping customers resolve complex technical issues.

The position involves owning and troubleshooting sophisticated customer technical problems, requiring strong problem-solving abilities and deep technical knowledge. You'll work in a hybrid environment, with the flexibility to work up to 50% from home, and will be part of an organization dedicated to delivering seamless support experiences.

As a Senior Technical Support Engineer, you'll have the chance to grow your career while working with various Microsoft products and services. The role requires expertise in container technology, Kubernetes, Linux administration, and networking concepts. You'll collaborate with engineering teams, contribute to product improvements, and mentor others.

Microsoft offers an inclusive culture with a growth mindset, comprehensive benefits, and the opportunity to work with cutting-edge technology. The company's mission to empower every person and organization on the planet provides a meaningful context for your work. With a strong focus on professional development and the chance to impact millions of customers, this role presents an excellent opportunity for experienced technical professionals looking to advance their careers in a leading technology company.