Technical Support Engineer

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer to join their Customer Service & Support (CSS) team. This role focuses on providing expert technical support for Azure PaaS services, including Storage, APIM, Service Bus, and Service Fabric. The position offers a hybrid work environment with up to 50% work from home flexibility.

The ideal candidate will be responsible for delivering exceptional customer support, troubleshooting complex technical issues, and maintaining high service level agreements. They will work closely with product engineering teams, contribute to automation initiatives, and mentor other team members. This role requires strong technical expertise in cloud technologies, programming skills, and excellent problem-solving abilities.

As part of Microsoft's mission to empower every person and organization on the planet, you'll join a collaborative environment that promotes growth mindset and innovation. The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance. This is an excellent opportunity for experienced technical professionals looking to advance their careers in cloud technology support while making a significant impact on customer success.