Technical Support Engineer - Azure

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Azure platform. This role sits within the Customer Service & Support (CSS) team, focusing on building trust and confidence through seamless support experiences. As a Technical Support Engineer, you'll be at the forefront of troubleshooting and resolving customer technical issues, leveraging Microsoft's AI technology to help consumers, businesses, and partners maximize their Microsoft investments.

The position offers significant career growth opportunities, allowing you to enhance your problem-solving abilities, collaboration skills, and technical expertise. You'll work with cutting-edge cloud technologies, including Azure services, and be part of a team that directly impacts customer success. The role provides exceptional flexibility with up to 100% work-from-home options and only 0-25% travel requirements.

Microsoft offers a comprehensive benefits package, including industry-leading healthcare, educational resources, and parental leave. The company's culture emphasizes growth mindset, innovation, and collaboration, making it an ideal environment for professional development. You'll be part of an organization that values diversity, inclusion, and empowering others to achieve more.

This role is perfect for someone with a strong technical background, excellent problem-solving skills, and a passion for customer success. You'll have the opportunity to work with various programming languages and cloud technologies while contributing to Microsoft's mission of empowering every person and organization on the planet to achieve more.