Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Azure platform. This role sits within the Customer Service & Support (CSS) team, focusing on building trust and confidence through seamless support experiences. The position offers up to 100% remote work flexibility and involves troubleshooting complex technical issues using Microsoft's AI technology.
The ideal candidate will be responsible for resolving customer technical challenges, collaborating across teams, and contributing to product improvements. This role provides excellent opportunities for career growth, developing problem-solving skills, and advancing technical expertise. The position requires strong programming knowledge in languages like C#, Java, Python, and experience with cloud technologies including Azure services.
Microsoft offers comprehensive benefits including industry-leading healthcare, educational resources, parental leave, and investment opportunities. The company's mission-driven culture emphasizes growth mindset, innovation, and collaboration, making it an ideal environment for professionals looking to make a significant impact in cloud technology support while working with cutting-edge technologies.