Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for their Azure App Services team. This role is part of the Customer Service & Support (CSS) organization, which focuses on building trust and confidence through seamless support experiences. The position offers a flexible work arrangement with up to 100% remote work possibility.
As a Technical Support Engineer, you'll be at the forefront of technical problem-solving, working with Microsoft's cutting-edge AI technology to help customers resolve issues and optimize their Microsoft investments. The role requires a unique blend of technical expertise and customer service skills, making it perfect for someone who enjoys both technology and helping others.
The position offers significant career growth opportunities, allowing you to develop your technical proficiency while honing your problem-solving and collaboration skills. You'll work with a diverse range of technologies, including various programming languages and cloud services, while being part of Microsoft's mission to empower every person and organization globally.
The role comes with Microsoft's comprehensive benefits package, including industry-leading healthcare, educational resources, and work-life balance benefits. You'll be joining a company known for its inclusive culture, where innovation and growth mindset are core values. The position offers the flexibility of hybrid work, making it an attractive opportunity for those seeking work-life balance while working with cutting-edge technology.