Microsoft's Customer Experience & Success (CE&S) organization is seeking a Technical Support Engineer for their Azure App Services team. This role is part of the Customer Service & Support (CSS) organization, which focuses on building trust and confidence through seamless support experiences. The position offers a hybrid work environment with up to 50% work from home flexibility.
The ideal candidate will be responsible for troubleshooting and resolving customer technical issues related to Azure services, requiring strong problem-solving abilities and technical expertise. With over 17,000 employees worldwide, Microsoft provides an environment where you can grow your career while making a significant impact on customer success.
This role combines technical support with opportunities for professional development, allowing you to work with cutting-edge cloud technologies and contribute to product improvements. You'll be part of a team that leverages Microsoft's AI technology to help customers resolve issues efficiently and securely.
Key aspects of the role include debugging applications, working with various programming languages and frameworks, and maintaining strong communication with both customers and internal teams. The position offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits.
This is an excellent opportunity for someone with a technical background who enjoys problem-solving and wants to work at the forefront of cloud technology while helping customers achieve their business outcomes through Microsoft's products and services.