Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for Azure App Services. This role, within the Customer Service & Support (CSS) team, focuses on delivering exceptional customer support and technical solutions. As a Senior Technical Support Engineer, you'll troubleshoot complex technical issues, work with cutting-edge AI technology, and help customers maximize their Microsoft investment. The position offers up to 100% remote work flexibility and is part of Microsoft's mission to empower global digital transformation.
The role combines technical expertise with customer service, requiring proficiency in various programming languages, databases, and web servers. You'll collaborate with engineering teams, mentor others, and contribute to product improvements. The position demands strong problem-solving abilities and technical knowledge, while offering opportunities for career growth and skill development.
Microsoft provides a comprehensive benefits package and fosters an inclusive culture where diversity is valued. The company's commitment to innovation, combined with its global reach and impact, makes this an excellent opportunity for technology professionals seeking to make a difference while advancing their careers in a supportive, growth-oriented environment.