Technical Support Engineer - Azure Billing and Subscription (German Speaker)

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for Azure Billing and Subscription, specifically for German-speaking customers. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving customer technical issues related to Azure services. The position offers a hybrid work environment with up to 50% work from home flexibility and requires 0-25% travel.

The role combines technical expertise in cloud services with customer support, requiring strong problem-solving abilities and excellent communication skills in both German and English. You'll be working with Microsoft's cutting-edge AI technology to help customers resolve issues efficiently and securely. The position involves not only technical support but also community building and knowledge sharing within the team.

As part of Microsoft's global team, you'll contribute to the company's mission of empowering every person and organization to achieve more. The role offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits. This is an excellent opportunity for someone interested in cloud technology and customer success, with room for career growth and skill development in one of the world's leading technology companies.

The ideal candidate will have a background in Computer Science or IT, experience with Azure services, and strong analytical skills. You'll be part of a dynamic team that values innovation, collaboration, and continuous learning. The role requires passing Microsoft's Cloud Background Check and maintaining high security standards while working with customer data.