Technical Support Engineer - Azure Cloud

Microsoft's Customer Experience & Success (CE&S) organization, with over 18,000 employees worldwide, is seeking a Technical Support Engineer for their Customer Service & Support (CSS) team. This role focuses on Azure Cloud support, requiring expertise in Linux administration, cloud technologies, and networking concepts. The position offers up to 100% remote work flexibility and involves troubleshooting complex technical issues for Microsoft's commercial customers.

The ideal candidate will have strong Linux system administration skills, experience with various scripting languages, and knowledge of cloud platforms, particularly Microsoft Azure. They must be fluent in Japanese and proficient in English. The role involves collaborating with cross-functional teams, providing technical solutions, and contributing to product improvement.

As part of Microsoft's largest and fastest-growing CSS group, Applications & Infrastructure, you'll help customers resolve business-critical challenges and advance global, cross-cloud solutions. The position offers comprehensive benefits, including healthcare, educational resources, and work-life balance benefits.

This is an excellent opportunity for technical professionals who are passionate about customer success and want to grow their careers in cloud technology while working for a company that values innovation, inclusion, and personal growth. The role combines technical expertise with customer service, offering a challenging yet rewarding career path in Microsoft's dynamic environment.