Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer for Azure DevOps. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving customer technical issues. The position offers up to 100% work-from-home flexibility and focuses on delivering exceptional customer support leveraging Microsoft's AI technology.
As a Technical Support Engineer, you'll own customer technical issues, collaborate across teams, and contribute to product improvements. The role requires strong troubleshooting skills, particularly in Azure DevOps and related technologies. You'll have opportunities to build communities, share knowledge, and develop your technical expertise through continuous learning and training.
Microsoft offers comprehensive benefits, including industry-leading healthcare, educational resources, and work-life balance benefits. The company's mission to empower every person and organization on the planet creates an inclusive culture where employees can thrive with a growth mindset.
This position is ideal for someone passionate about customer success, with experience in technical support and Azure technologies. You'll be part of a global team that leverages cutting-edge AI technology to help customers achieve more from their Microsoft investments.