Technical Support Engineer - Azure Identity

Microsoft is seeking a Technical Support Engineer for their Azure Identity team to provide expert support for Microsoft Entra ID (formerly Azure Active Directory) and related authentication systems. This role combines deep technical expertise with customer service excellence, supporting enterprise customers with their cloud authentication infrastructure. The position requires strong problem-solving abilities, excellent communication skills in both Japanese and English, and the capability to work in a global team environment. The engineer will handle critical support cases, collaborate with worldwide teams, and maintain high customer satisfaction standards while working with Microsoft's cloud identity and authentication technologies. This role offers significant growth opportunities in cloud technologies and identity management, with the backing of Microsoft's comprehensive benefits package and inclusive work culture.