Technical Support Engineer - Azure Networking

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer specializing in Azure Networking. This role sits within the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex technical issues related to cloud networking infrastructure. The position offers a hybrid work environment with up to 50% work from home flexibility.

As a Technical Support Engineer, you'll be at the forefront of Microsoft's cloud technology, working with Azure networking services and supporting enterprise customers. The role requires strong networking fundamentals, including expertise in TCP/IP, VPN, DNS, and various networking protocols. You'll collaborate with engineering teams, mentor colleagues, and contribute to product improvements.

The ideal candidate should have multiple years of technical support or consulting experience, with deep knowledge of network administration and cloud technologies. You'll be part of an organization that values continuous learning, offering comprehensive benefits and growth opportunities. This role combines technical expertise with customer service, making it perfect for someone who enjoys both solving complex technical problems and helping customers succeed.

Microsoft offers an inclusive culture focused on growth mindset and innovation, backed by industry-leading benefits and professional development opportunities. The position involves minimal travel (0-25%) and provides a balance between technical depth and customer interaction, making it an excellent opportunity for career growth in cloud technologies.