Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer specializing in Azure Networking. This role is part of the Customer Service & Support (CSS) team, where you'll be at the forefront of delivering exceptional technical support for Microsoft's cloud infrastructure.
The position offers a unique blend of technical challenge and customer interaction, requiring expertise in networking protocols, cloud technologies, and infrastructure management. You'll be responsible for troubleshooting complex networking issues, collaborating with engineering teams, and contributing to product improvements. The role provides significant opportunity for professional growth and technical skill development.
Working in this role, you'll have the flexibility of up to 100% remote work, with minimal travel requirements (0-25%). You'll be part of Microsoft's mission to empower every person and organization on the planet to achieve more, while working with cutting-edge cloud technologies and networking solutions.
The ideal candidate will bring strong networking fundamentals, cloud infrastructure knowledge, and excellent problem-solving abilities. You'll work with various tools and technologies, from packet analyzers to cloud platforms, making this an excellent opportunity for those passionate about networking and cloud technologies.
Benefits include comprehensive healthcare, educational resources, parental leave, and various other perks that make Microsoft an employer of choice. Join a team that values growth mindset, innovation, and collaboration, while building your career in one of technology's most dynamic areas.