Technical Support Engineer - Azure Networking

Microsoft's Customer Experience & Success (CE&S) organization, with over 17,000 employees worldwide, is seeking a Technical Support Engineer specializing in Azure Networking. This role is part of the Customer Service & Support (CSS) team, where you'll be responsible for troubleshooting and resolving complex networking issues for Microsoft's cloud infrastructure. The position offers a hybrid work environment with up to 50% work from home flexibility.

As a Technical Support Engineer, you'll be at the forefront of supporting Microsoft's cloud networking technologies, working with enterprise customers to resolve their technical challenges. The role requires strong expertise in networking protocols, cloud infrastructure, and security components. You'll be part of a team that leverages Microsoft's AI technology to deliver seamless support experiences for customers ranging from consumers to large enterprises.

The ideal candidate should have a solid foundation in network administration, cloud technologies, and security protocols. You'll need to demonstrate proficiency in tools like Wireshark, understand complex networking concepts, and be able to troubleshoot in large-scale environments. The position offers excellent growth opportunities, allowing you to develop both technical and professional skills while working with cutting-edge technologies.

Microsoft offers a comprehensive benefits package, including industry-leading healthcare, educational resources, and parental leave. The company's culture promotes a growth mindset, innovation, and collaboration, making it an ideal place for professionals looking to make a significant impact in the technology industry. This role combines technical expertise with customer service, offering a unique opportunity to work with Microsoft's global customer base while contributing to the company's mission of empowering every person and organization on the planet.